The ESnet customer base is composed of researchers and research program managers in universities, industry, and government agencies. We can classify our customer base as follows:

• direct users, including programs of the Office of Energy Research, Defense Programs, Human Resources and Administration, and the Energy Information Administration; other DOE offices; and national and international DOE collaborators

• those in the information technology community who benefit from program leadership in networking and advanced technology developments

• others who benefit indirectly from the enhanced research programs supported by program services.

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