Paul Porter serves in the ESnet Business Automation team as a system administrator and developer for ServiceNow, a software platform that supports IT service management and automates common business processes and workflows.
Before coming to Berkeley Lab, Paul was a Service Desk Manager at the Trust for Public Land (a conservation based non-profit), an Incident Manager at Wells Fargo’s Internet Service & Delivery team and a Senior IT Analyst and Desktop Support Manager at CNET Networks.
“My first interest in computing arose organically from my years in pre-production planning for The North Face, where I became the liaison to the company's IT division and helped fine tune the pre-production data processes,” says Paul. “It was at CNET Networks that I learned and put into practice modern IT service management practices and frameworks.”
A native of northern Connecticut, Paul grew up next to a forest, climbing trees and catching frogs in the local creeks. This inspired a life-long love for nature. He began his western migration in 1977, first to Central Arizona, where he fell in love with the Sonoran Desert, and then to Northern California, which provided perfect access to rugged coastlines and the Sierra Nevada. In his spare time, Paul enjoys wandering in the outdoors, photography and cycling. Paul lives in Oakland with his wife.